To make a return, the following conditions must be met:
• Returns must be made within 14 business days of delivery.
• The returned item(s) must be unworn and complete.
• Customers will not be refunded for initial shipping costs.
• Sales Items purchased cannot be returned or exchanged.
Once items are received and inspected, a refund will be issued for the returned items.
If you would like to exchange one item for another, you must first return the original item and then place a new order. You will be refunded for the original item in accordance with our usual returns policy. We are not responsible for risk of loss or damage during return shipment.
MADE TO ORDER ADULT TROUSERS:
Unfortunately I am unable to accept returns. All items are made totally to order for you. If you don't order an item, it doesn't get made. Therefore I am unable to accept returns.
Please contact me at firstname.lastname@example.org for further assistance with a return or exchange.